Samsung apologizes to Galaxy Note 7 customers
2016-11-09 08:35:49
alice
26
Samsung delivered an open letter to Galaxy Note 7 customers, apologized and said it is working to resolve the problems that led to a recall and then death of the device.
But Samsung's next milestone in winning back customers will be most important. Here's the line that matters in Samsung's apology (emphasis added):
Samsung is fully committed to identifying and addressing the source of the Note 7's battery issue. We have already initiated investigations with independent third party experts to carefully revisit every aspect of the device, including the battery, hardware and software, and manufacturing processes. Once available, we will transparently share our findings.
-
Didi and Baic signed a strategic cooperation agreement to build a new energy vehicle operator[2018/03/08]
-
Battery power unviable alternative to traditional energy sources[2016/10/25]
-
Japanese battery maker TDK reels from Samsung Note 7 debacle[2016/10/12]
-
Plastics Industry, Recyclers Launch Automotive Recycling Project[2016/10/14]
-
iPhone 7 battery charging is so much slower than rivals (but at least it won’t explode)[2016/10/13]
-
A window into battery life for next-gen lithium cells[2016/10/19]
-
Video Microscopy Technique Reveals How Battery-Killing Dendrites Grow[2016/10/21]
-
Airline ban on Samsung Galaxy Note 7 widens as concern grows about fire risk[2016/10/17]
-
BLOG For want of a better battery: Bob McDonald[2016/10/15]
-
Apple's iPhone 7 Lands in Last Place in Battery Life Test[2016/10/04]
-
Should you fear your phone battery?[2016/10/13]
-
Mopie Powerstation Review: A Smartphone's Secret To All-Day Battery Life[2016/09/26]
-
THE BATTERY TECHNOLOGY THAT COULD PUT AN END TO BATTERY FIRES[2016/10/25]
-
St. Jude Warns Defibrillator Patients About Battery Risks[2016/10/12]
-
With Samsung's Note7 Crisis in Full Bloom, a New Patent Filing Reveals Samsung Rethinking Removable Batteries[2016/10/11]