Samsung apologizes to Galaxy Note 7 customers
2016-11-09 08:35:49
alice
10
Samsung delivered an open letter to Galaxy Note 7 customers, apologized and said it is working to resolve the problems that led to a recall and then death of the device.
But Samsung's next milestone in winning back customers will be most important. Here's the line that matters in Samsung's apology (emphasis added):
Samsung is fully committed to identifying and addressing the source of the Note 7's battery issue. We have already initiated investigations with independent third party experts to carefully revisit every aspect of the device, including the battery, hardware and software, and manufacturing processes. Once available, we will transparently share our findings.
-
How safe are portable battery packs?[2016/10/21]
-
Colder weather means it's time for vehicle preparation[2016/10/11]
-
Bastrop deputies seeking vehicle after woman’s killing[2016/11/05]
-
Henrik Fisker is using a revolutionary new battery to power his Tesla killer[2016/10/17]
-
iPhone 7 battery charging is so much slower than rivals (but at least it won’t explode)[2016/10/13]
-
A window into battery life for next-gen lithium cells[2016/10/19]
-
Airline ban on Samsung Galaxy Note 7 widens as concern grows about fire risk[2016/10/17]
-
Batterty Energy Tech In Paradise [2016/11/18]
-
How to stop your smartphone battery from exploding[2016/09/30]
-
Apple's iPhone 7 Lands in Last Place in Battery Life Test[2016/10/04]
-
Microsoft remains silent as Surface Pro 3 battery woes pile up[2016/10/08]
-
Plastic ban in voters' hands[2016/10/24]
-
St. Jude Warns Defibrillator Patients About Battery Risks[2016/10/12]